Questions and answers
Short answers for Greenville and Pitt County. If yours is not here, call and ask the company.
Before the cleanup
How soon can cleanup start?
Only after the police and the medical examiner have released the home or vehicle. Ask the company how soon they could come after that.
Is this only for Greenville, North Carolina?
Greenville, NC, plus Winterville, Ayden and Farmville. See the service area page. Greenville, South Carolina is a different place.
Can a family member far away arrange it?
Yes. Anyone with the right to let the company in can call. Many arrangements are made by phone and email.
Who is the medical examiner for Pitt County?
North Carolina uses county medical examiners under the state's Office of the Chief Medical Examiner. The state's family guide lists the autopsy center for Pitt County at the ECU Brody School of Medicine, (252) 744-4655.
Cost and paperwork
How much does it cost?
It depends on how far the contamination spread, what has to be removed and replaced, how much waste there is and how long the work takes. The company gives you the price.
Will insurance pay?
Sometimes, in part. Call the insurer before work starts and ask. Nobody can promise coverage in advance.
Does the state help after a crime?
North Carolina Crime Victims Compensation lists crime scene cleanup among the costs it can help with. See who pays or call (800) 826-6200.
What should I keep?
The police report number, photos, the written agreement and the itemized bill.
During the work
Do I need to be there?
No. Arrange access and ask for updates by phone or photos.
Will the neighbors know?
Ask the company whether they can come in a plain vehicle and keep equipment out of sight.
Can personal items be saved?
Often, if they are not soaked through. Tell the company what matters before they begin.
When you are ready, one call is enough
Say what happened and where. If the police or the medical examiner are still there, say so; the company will plan around their release. Nothing starts until you agree to it.
Talk to a cleanup company
Call (252) 555-0107Phone answered 24 hours a day, 7 days a week
Calls may be recorded. Read the referral disclosure and the privacy policy.