When someone was not found right away
Unattended death cleanup in Greenville
When a person dies alone and is found days or weeks later, the room needs more than cleaning. Fluids reach the floor below and the odor spreads. This is work for a cleanup company, not for family.
Phone answered 24 hours a day, 7 days a week

What happens first
Call 911
Police and the county medical examiner are notified when a death is unexpected or no doctor was present (G.S. 130A-383).
The medical examiner takes over
The person is taken for examination. For Pitt County, the state's family guide lists the ECU Brody School of Medicine center at (252) 744-4655.
Choose a funeral home
Tell the autopsy center which funeral home or crematory you chose. The center helps arrange the transfer. Personal items are inventoried and passed to the funeral home unless police keep them.
Then the home
Once the home is released, keep the door shut and call a cleanup company.
Odor, flooring and the room below
After a few days, fluids can soak through carpet and pad into the subfloor, and sometimes into the ceiling of a room below. Air fresheners and ordinary cleaners do not fix that. A cleanup company removes the affected materials, treats what stays and works on the odor until it is gone.
Ask them to check how far the damage reaches before they give you a price, and to tell you if they find more once flooring is up.

Tell the company what to set aside
Families often need these later. Say so before work starts.
- Wallet, phone, keys and any ID
- Bank statements, bills, a will or other papers
- Photos, letters and anything sentimental
- Jewelry, cash and medications
Should I open the windows?
Only if you can do it without walking through the affected room. It is safer to keep that door shut and let the cleanup company handle ventilation.
The person rented. Who arranges the cleanup?
Tell the landlord or property manager right away. Often the landlord arranges it; the landlord guide explains why.
Other situations
- Crime scene and traumaAfter a shooting, an assault or another violent crime, once police have released the home.What to expect
- SuicideSo that no one in the family has to go back in and clean.What to expect
- Blood and bodily fluidsBlood or fluids in carpet, flooring, furniture or a workplace.What to expect
- Hoarding with biohazardsAnimal or human waste, spoiled food or other hazards in a crowded home.What to expect
- Infectious disease disinfectionCleaning and disinfecting a room after illness or exposure to bodily fluids.What to expect
- VehiclesBlood or bodily fluids inside a car, truck or van.What to expect
When you are ready, one call is enough
Say what happened and where. If the police or the medical examiner are still there, say so; the company will plan around their release. Nothing starts until you agree to it.
Talk to a cleanup company
Call (252) 555-0107Phone answered 24 hours a day, 7 days a week
Calls may be recorded. Read the referral disclosure and the privacy policy.